Indy International Airport among the best domestic airports in the country

Indianapolis, Indiana – The Indianapolis International Airport is receiving praise from passengers once more because it is currently ranked first among all domestic airports in the country.

“It’s nice to come here and say this is a place that we have a lot of pride in our city, and it shows,” Lindsay Hadley said.

In the Travel & Leisure 2023 World’s Best Awards assessment of the top domestic airports, the airport came in second position, trailing only Manchester-Boston Regional Airport.

All travelers agree that the airport is simple to traverse and that the TSA, restaurant workers, and other airport personnel treat them well.

The executive director of the airport authority, Mario Rodriguez, claims that a lot of effort goes into making the airport as successful as it has been.

“Everybody over here is so incredibly thoughtful with their fellow community members, and the people that fly out of here are community, so we want to make sure they’re well taken care of, and they’ve actually answered us — yes, they are well taken care of,” Rodriguez said.

“The off-site parking makes getting here extremely easy. They come to pick you up right at your car. It just makes for a stress-free kickoff. You know you’re going to get to your gate on time. Security is great getting through,” Rick Schmalzried said.

Rodriguez acknowledges the workers’ accomplishments and ensures they receive the care they require.

“We intentionally make sure that our team is functioning at the highest level. We intentionally listen to them and make sure we treat all our team with respect and courtesy and make sure that they’re given the tools to actually accomplish their job,” Rodriguez said.

Airport frequent flyers express their profound gratitude for the superb customer service provided there.

“From the people who work in food service, the guys that shine the shoes – everyone is really nice. We had some friends visit us from Pittsburgh, and they said, ‘Why is everyone smiling at us?’ You’re an Indianapolis now. It’s pretty friendly,” Hadley added.

The airport received the Airports Council International – North America’s annual award for Best Airport in North America earlier this year, which was granted to the airport for the 11th year running.